Hi! Hello!
What does the next decade of Global Business Services look like?
In this episode of Good Morning BSS World, I talk to Michał Bielawski, Managing Partner and CFO at Adaptive Solutions & Advisory Group, about the upcoming GBS for the NEXT DECADE vol. 2 – Executive Senior Leadership Conference, taking place in Łódź.
This is the second edition of an event created specifically for GBS leaders and senior professionals who want to discuss the future of the industry from a practical business perspective. Rather than focusing on traditional conference panels, the event is designed around real experience, business cases and open discussions between professionals.
During our conversation, Michał walks me through the conference concept and its key topics. The agenda covers strategy, transformation, operations, technology, artificial intelligence and future capabilities. We discuss how technology can change GBS operating models, how transformation is being implemented in today's organizations, and how AI may reshape processes and the way GBS teams work.
Another important theme is the relationship between GBS and the core business. We talk about how GBS organizations can move beyond traditional standardized processes and become increasingly connected with areas such as R&D, finance, procurement and more sophisticated business operations.
The conference brings together GBS leaders from major international organizations, creating an opportunity to share perspectives, lessons learned and practical experience. The format also includes live audience sessions, encouraging participants to actively contribute to the discussions.
If you work in Global Business Services, Shared Services, transformation, operations, technology or AI, this conversation gives you a preview of what to expect from GBS for the NEXT DECADE vol. 2 and why this event is worth having on your radar.
YouTube: Spotify: Links:
GBS for the NEXT DECADE vol. 2 – Executive Senior Leadership Conference - https://app.evenea.pl/event/GBSfortheNEXTDECADEvol2
Michał Bielawski on Linkedin - https://www.linkedin.com/in/michal-bielawski-5505b53/
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My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model.
In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry. If you want to learn more about me, please visit my social media channels:
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