In the 100 episode of Good Morning BSS World podcast my special guest is Peter Ryan, the President of Ryan Strategic Advisory, with whom I discuss the upcoming CX Outsourcers 2024 event.
The CX Outsourcers is a unique event focused on CX best practices, trends, challenges and industry news. It will be already 5th edition of this mastermind class and every year the event groups industry professionals from all over the world.
Peter Ryan together with Traci Freeman and Mark Angus have created a great event and in this episode you can get all details of 2024 edition of CX Outsourcers, which is organized in Atlanta (US).
Grab some coffee and enjoy listening.
Key points of our talk:
- CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.
- The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.
- Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.
YouTube:
Spotify:
Useful links:
CX Outsourcers web page - https://cxoutsourcers.com/
Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/
Ryan Strategic Advisory - https://ryanadvisory.com/
Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/utU2RAnyWn7/chat
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My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.
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