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Hi I'm a Consumer Champion who specialises in travel and my superpower is the ability to contact the uncontactable. Whether you're looking to get refunds or redress for poor service, cheat the chatbots, cut call waiting times or speak to a real person, I can and will help. Please join my lovely lil' community today, many thanks.

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Über ladyjaney75

Helping people with consumer rights and travel issues

Hi I'm Janey and I'm a Consumer Champion who specialises in travel. Hit me with any questions and if my advice is useful then please do feel free to buy me a coffee.

By way of background, I have been featured in the Daily Mail as one of the top 5 Consumer Champions in the UK and have made frequent television appearances including being crowned as Queen of Customer Service on BBC Your Money & Your Life with Matt Allwright.

In addition I'm the go to Consumer Expert for a number of local and national radio stations and regular feature with bylines in national press and magazines.

Many thanks!

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