One of the biggest questions families face when a parent needs support is simple, but frustratingly unclear:
👉 “What help are we actually entitled to from the local authority?”
The word entitled matters here. Too often, people assume support is only for those with no savings or limited income. But in England, there are benefits and services designed to meet care needs — not just bank balances. And many families miss out.
Here are three steps you should know:
Request a Care Needs Assessment
This is always free and provided by your local authority. It looks at what your parent needs help with day-to-day, from washing and dressing to home adaptations.Don’t Stop at the Financial Assessment
Yes, the council will review finances, but even if your parent doesn’t qualify for help with care home fees, they may still be entitled to things like equipment, respite care, or community services.Know What’s Not Means Tested
Benefits like Attendance Allowance or NHS Continuing Healthcare are based on need, not income. They can make a huge difference - but only if you know to ask for them.
💡 The takeaway? Don’t assume you’re on your own. Always ask: “What is Mum or Dad entitled to?” You might be surprised by the answer.
🎥 I’ve just shared a quick explainer on this in today’s Care Smart Tuesday Short over on the Chasing Care YouTube channel.
📘 For a deeper dive, grab the free Attendance Allowance Toolkit I’ve created - it’s a step-by-step guide to one of the most important non-means-tested benefits.
✅ Follow Chasing Care for weekly Care Smart Tuesday insights and Fall-Proof Friday workouts - helping families navigate care with confidence.