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In our free PHP ticketing system open source , conversations with clients were spread out across numerous inboxes, from Skype to email, to live chat. Silos existed and also this made it challenging to have consumer context and also assist our customer's essential requests. These discussions were recorded in an open-source assistance work desk-- that we developed! It was not working well and it nee...
Revolutionizing Customer Support : Exploring the Power of Open Source PHP Ticket Systems
Sep 19, 2023
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