My latest on the secrets of successful c ...

My latest on the secrets of successful communication

Mar 03, 2021

How the pandemic changed the way we communicate, do we manage to listen and understand ourselves in times of crisis, is the dialogue possible in a very polarized world, how do we gain and lose trust, why listening is a key to achieve business success, how do we become hostages to our emotions - I asked Richard Mullender.

Richard Mullender is a former hostage negotiator trainer at Scotland Yard. Having negotiated with the Taliban and during other dangerous situations, Richard has experienced listening and communication skills at the sharp end. Listening has been a key skill to his work and life. Today, he teaches this skill to business executives trough his company The Listening Institute. 

To read my interview with him tap here

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