This is Habit Number 5 of The Book "The 7 Habits of Highly Successful People"
When meeting a Person for the first time, try to learn more about them. Once You learn more about a Person, You will be able to better understand them. Have You ever went to buy a New Car and the Car Salesmen tells You when You walk into the Showroom, "I have the Perfect Car for You, It just came in yesterday and we are selling it for a discount with just $500.00 down payment today". The Salesmen then shows You a Car that You are not a Fan of, and the color is displeasing to You. If the Salesmen first asked when You walked into the Showroom, "How can I help You today and listened to Your likes and dislikes, only then would the Salesmen be able to point You in the right direction of the Car that would best suit Your needs. We learn to be a Good Listener by listening to the other Person. The Old saying that "God gave Us two ears and one mouth", so We can listen more, may be true.