Privacy Policy
Twilio A2P Onboarding Runbook Browser Extension Last Updated: January 19, 2025
Summary: This extension stores all data locally on your device. We do not collect, transmit, or share any of your information.
Overview
The Twilio A2P Onboarding Runbook ("the Extension") is a browser extension designed to help users manage client onboarding for Twilio A2P 10DLC messaging compliance. This privacy policy explains how the Extension handles your data.
Data Collection
We do not collect any personal data.
The Extension does not:
Collect or transmit any personal information
Track your browsing activity
Send any data to external servers
Use analytics or tracking tools
Store data in the cloud
Data Storage
The Extension stores the following types of data locally on your device only using Chrome's local storage API:
Client Information: Names and types of clients you add for tracking purposes
Progress Data: Checklist completion status and onboarding step progress
Notes: Any notes or annotations you create within the runbook
Bookmarks: Sections you have bookmarked for quick access
This data never leaves your browser and is not accessible to us or any third party.
Data Control
You have complete control over your data:
Export: You can export all your data at any time using the "Export" feature
Delete: You can delete individual clients, notes, or bookmarks within the Extension
Clear All: Uninstalling the Extension will remove all stored data
Permissions
The Extension requests the following browser permissions:
Storage: Required to save your client tracking data, notes, and bookmarks locally on your device
We do not request access to your browsing history, tabs, or any other sensitive browser data.
Third-Party Services
The Extension does not integrate with or send data to any third-party services. All functionality operates entirely within your browser.
External Links
The Extension contains links to external websites (such as the Twilio Console and documentation). These links are provided for your convenience. We are not responsible for the privacy practices of these external sites.
Updates to This Policy
We may update this privacy policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of this page. Continued use of the Extension after changes constitutes acceptance of the updated policy.
Children's Privacy
The Extension is not intended for use by children under the age of 13. We do not knowingly collect any information from children.