Kioskloud
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Sever-side works done to improve transmi ...

Sever-side works done to improve transmission environment during contents download

May 06, 2023

Dear all users of Kioskloud

We are team Vittetsens currently running Kioskloud file sharing system based cloud storage platform.

As we have received numerous error reports regarding low quality transmission environment of Kioskloud (V2) system during contents download, we have just finished our works to improve its quality.

You might expect not to experience these phenomenons any further. However, please let us know if situations below happen again to you.

  1. Errors you should report to Kioskloud

  • These issues occur when you download contents through Kioskloud (file system V2).

    • On the web environment, transmission speed suddenly become reduced to 0 and the transmission stops.

    • On the web environment, transmission speed reduced from  several/dozens of MB/s to several KB/s.

In such case, we will commence achieving further improvements to minimize transmission issues on Kioskloud.

Here is the detail information about our work.

1. The purpose of the improvement work

  • Make Kioskloud users not to suffer any further transmission issues during contents download from Kioskloud.

2. The details of the improvement work

  • Change the transmission method from old to new one.

  • 2-1. Old method

    • Transmission relay system included between users (clients) and cloud storage where users' contents are actually stored.

    • Due to limitation on computing resource of the relay system, its resource get exhausted frequently, which paralyzing transmission temporally.

  • 2-2. New method

    • Remove the relay system and directly connect users and cloud storage instead, with several security system.

    • Thanks to the absence of the relay system, no stuck due to resource exhaustion happens any further.

3. Expected impacts

  • Errors mentioned above would not occur anymore.

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