Use this subject line: Your Insights Matter: A Few Quick Questions
Hi there (insert client name),
I appreciate you letting me know that you have decided to go with another designer for your project. While it's not the news I wanted to hear, I totally respect the decision and wish this project every possible success.
Would you mind if I asked you five quick questions?
I am always trying to improve and learn from the wins and the losses in my own business journey, and your insight would be really helpful.
How did you find me and the other designers for your project? Was it through a Google search, social media, referral, or another means?
What made you choose your chosen designer? What made them stand out from the rest of your choices?
What are you most excited about achieving after your project is completed?
What are you most apprehensive about when it comes to the design process?
What is one of your biggest goals for the next three years?
I really appreciate you taking the time to answer these questions. As you know, business is a tough cookie sometimes, and your answers will be so valuable to me in the future.
Thank You
(your name)